Frequently asked questions
Answers about AxoOne software, Qatar VAT and e-invoicing, WPS payroll, pricing and support.
Qatar VAT and e-invoicing
Is VAT in force in Qatar?
No. As of November 2026 Qatar has not introduced VAT. Qatar signed the GCC Unified VAT Agreement, which sets a standard rate of 5%, but no start date has been announced.
What did Qatar approve about e-invoicing in 2026?
On 6 May 2026 the Council of Ministers approved a draft e-invoicing law and its executive regulations, prepared by the Ministry of Finance and the General Tax Authority (GTA). The law still needs to be issued, and the GTA has not yet published technical specifications or go-live dates.
Will AxoOne software support Qatar's e-invoicing?
Yes. AxoOne already produces structured XML (UBL 2.1) e-invoices and has connected to Saudi Arabia's ZATCA clearance platform. When the GTA publishes Qatar's specifications, we will update our products and help customers onboard.
What should my business do now?
Clean your customer and supplier master data, make sure your billing software can apply tax rates by date, keep invoices in a structured system rather than Excel, and plan who will own tax compliance. Our guide on the Qatar e-invoicing law explains the steps.
Products and pricing
How much does AxoOne software cost?
It depends on modules, users, counters and branches. Ready-to-install products have a lifetime licence and at least one year of free support. Call or WhatsApp +974 555 97 952 for a fixed quote in QAR.
Do you offer cloud and on-premises versions?
Yes. Run AxoOne on your own PC or server, or on the cloud with access from any browser, tablet or phone.
Can I try before I buy?
Yes. We give free demos at our Msheireb office or by video call, using your own items or employees.
Which hardware works with AxoOne POS?
Standard Windows PCs, Android tablets, iPads, 80 mm thermal printers, barcode scanners, cash drawers, label scales and customer displays. We check your hardware during the demo.
HR, payroll and WPS
Does AxoOne create WPS salary files?
Yes. AxoOne Payroll generates the salary information file (SIF) in your bank's format and checks for missing QID or bank details first.
Does it calculate end-of-service gratuity under the Qatar Labour Law?
Yes. Gratuity is calculated at no less than three weeks' basic wage per year of service after one year, with options for more generous contracts.
Can we track QID and CR expiries?
Yes. Our Document Expiry Tracking module tracks QIDs, passports, CRs, commercial licences, establishment cards, Istimaras and more, with email, SMS and app reminders.
Support and services
Where is your office?
Sofitel Complex, near Msheireb Metro Station, Doha, Qatar.
What are your support hours?
Support is available 24 hours a day, 7 days a week, with on-site visits across Qatar.
Do you build websites and apps?
Yes. We develop websites, e-commerce stores, Android and iOS apps and custom software, and offer SEO, Google Ads, social media and business email services.
Can I become an AxoOne partner?
Yes. IT shops, POS dealers and accountants can resell and support AxoOne. See the business partner page or call us.
See AxoOne running on your own data
Book a free demo at our Msheireb office or on a video call. We will show the screens your staff will use and give you a fixed quote in QAR.